Everything your event needs in one place
Fill out the form below and one of our organizers will contact you.
FAQ
frequently asked questions
Can I change my booking dates after confirming?
Yes – please contact us at least 72 hours in advance. Changes may affect delivery fees or availability
Who covers the delivery cost?
You can choose to collect your equipment or request delivery. Fees will be confirmed once your hire is booked.
What if equipment is faulty?
All gear is tested before dispatch. If a fault occurs, we’ll provide immediate tech support or a replacement where possible.
Do you deliver outside Sydney?
Yes — while we’re based in Sydney and most bookings are local, we regularly service events in surrounding regions and select interstate locations. Contact us with your event location and we’ll confirm availability and delivery costs
Do you offer setup and pack-down, or is it DIY hire?
Yes, setup and pack-down is available for an extra fee, calculated based on your location and the equipment hired. Let us know when booking and we’ll confirm the cost.
What's your minimum hire period?
- Our minimum hire period is 1 day. Discounts apply for longer hire periods.
Do I need to pay a bond, and when is it refunded?
Yes, a $100 bond applies. It’s refunded after your equipment is returned and inspected.
Location
96-98 Denison St, Hillsdale NSW 2036, Australia (24/7)
Have a question?
Ask your questions to those who understand
E-mail: contact@elektrum.com.au
Phone/WhatsApp: +61 424 707 552